Passer au contenu principal
Virtual workshop
20 – 21 avril 2021  Manifestation terminée

The world is facing different types of catastrophes from natural disasters to pandemics. ISO has developed several standards (ISO 31000, ISO 22320, ISO 22322, ISO 45005) that can be used before, during and after such situations.

Background

Organizations, communities and countries face catastrophes from time to time. Pandemics (such as COVID-19, SARS and Ebola); extreme weather events (such as the cold snap in Texas, hurricanes, floods and drought); events caused by earth movements (such as earthquackes, tsunamis and  active volcanoes) and man-caused catastrophes (such as the disasters in the nuclear power stations of Fukushima and Tchernobyl and the waves of refugees due to various conflicts) result in hundreds of thousands of people dying and millions existing in precarious conditions. The frequency and severity of catastrophes have been on the rise lately due to  trends such as global warming.

Luckily, ISO has responded to this rise by providing guidance on the preparation for catastrophes before they occur, dealing with them when they happen and returning to normal in the aftermath. ISO standards provide guidance on dealing with risk (ISO 31000), management of incidents (ISO 22320), warning the public (ISO 22322) and working safely during the COVID-19 pandemic (ISO 45005). These standards will be the subject of a Webinar to be held in various regions of the developing world to raise awareness and inform people responsible for dealing with catastrophes in government and non-governmental organizations.

Objective

The objective of the webinar is to present the role of standards in facing catastrophes with a spe-cial focus on:

  • Guidelines for the Management of Risk (ISO 31000)  
  • Guidelines for the Management of Incidents (ISO 22320)
  • Guidelines for Warning the public (ISO 22322)
  • Guidelines for Safe Working During COVID 19 (ISO/PAS 45005)

Format

Virtual sessions will be provided over 2 days by Dr. Anwar El-Tawil.

The sessions will be delivered in Arabic (first session) and in French (second session). An interactive format will be applied, where all participants are expected to contribute via polling questions and dedicated question and answer sessions.

Target audience 

Senior management and director of standardization of ISO members in developing countries.

ISO members from Arab region

20 and 21 April 2021 from 09:00 to 13:00 CEST.
Kindly note that the session will be held in Arabic.

Registration

ISO members in French-speaking countries

27 and 28 April 2021 from 10:00 to 14:00 CEST.
Kindly note that the session will be held in French. 

Registration closed

  • When


    French: 27 and 28 April 2021 from 10:00 to 14:00 CEST (Session fully booked)

  • Where

    Virtual workshop

  • Language

    Arabic and French

  • who
    Standardization officers from National Standardization Bodies, experts and interested stakeholders 

Registration closed 

RELATED

L’avis des experts sur la santé et la sécurité au travail en période de pandémie.

Facilitator

Dr. Anwar EL-TAWIL

Dr. El-Tawil (Switzerland) obtained a B.Sc. in metrology from Cairo University, a Ph. D. in Technical Sciences (specializing in metrology) from Moscow Institute of Machine Tools and Instruments and a Diploma in Metric Metrology from “Ecole Supérieure de Métrologie”, Paris.

Dr. El-Tawil has been active in the fields of standards, technical regulation, conformity assessment, accreditation, metrology, quality and environmental management and the development of the quality infrastructure in developing countries and economies in transition for 50 years. After working as Director of the Test and Metrology Laboratories in Cairo, he was employed by ISO as Director of the ISO Development Program. 
 

Programme

Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO
Timing Subject WHO

15 minutes

Welcome and introductions

ISO & UNE

1-1:15 hour

National Experience – prevention and response to COVID in tourism

15 minutes

1. Spanish Tourism Quality Institute (ICTE)

  • Identified need for protocols during COVID
  • How they conducted consultations (tips for NSBs)
  • Collaboration with UNE on specifications
Maricruz Cádiz
Technical Director

15 minutes

2.  Turismo de Portugal

  • Digital platform for clean and safe procedures
  • Associated label
Leonor Picao
Coordinating Director, Offer Valuation Department

15 minutes

3.  ISO/TC 228/Working Group 13, Sustainable tourism

  • How to conduct safe and responsible recovery
  • Guidelines published
Alexandre Garrido
Convenor, 3. ISO/TC 228/Working Group 13, Sustainable tourism
15 minutes

4.  World Tourism Organization

  • Guidelines for governments and private sectors
Sandra Carvao
Chief, Market Intelligence and Competitiveness World Tourism Organization (UNWTO)
15 minutes

5.  International Chamber of Commerce

  • ICC's policy work for the tourism industry
  • Rebooting the sector using digital platforms
Gabriel Petrus
Deputy Director, Global Partnerships & Development, International Chamber of Commerce (ICC)
30 minutes

Need for international standards

  • A gap – what’s missing from current available international standards?
  • Developing a Technical Specification in a timeframe to meet the need
Natalia Ortiz de Zarate
Committee Manager, ISO/TC 228, Tourism and related services
15 minutes Q&A ISO

Contact

Patrick Micheli
Patrick Micheli
Project Manager, Capacity Building
ISO/CS