ISO/IEC WD TS 20000-16
ISO/IEC WD TS 20000-16

État actuel : Projet


As a technical specification, this document provides guidance for sustainable service delivery based on the requirements specified in ISO/IEC 20000-1. It is aimed at: a) organizations that are intending to implement the requirements of ISO/IEC 20000-1 and want to directly address sustainability; b) organizations that intend to leverage their SMS to enable sustainability actions and sustainable delivery; c) consultants, trainers and other experts supporting organizations that utilize ISO/IEC 20000-1 to be informed on how to include sustainability actions in an SMS.

Informations générales

  •  : Projet
    : Clôture de la période des observations [20.60]
  •  : 1
  • ISO/IEC JTC 1/SC 40
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