About

Scope

Standardization in the field of “transaction assurance in e- commerce related upstream/downstream processes”, including the following:

  • Assurance of transaction process in e-commerce (including easier access to e-platforms and estores);
  • Protection of online consumer rights including both prevention of online disputes and resolution
  • process;
  • Interoperability and admissibility of inspection result data on commodity quality in cross-border e-commerce;
  • Assurance of e-commerce delivery to the final consumer.

Quick links

5

Published ISO standards *

2

ISO standards under development *

17
Participating members
19
Observing members

* number includes updates

Liaison Committees to ISO/TC 321

The committees below can access the documents of ISO/TC 321:

 

Liaison Committees from ISO/TC 321

ISO/TC 321 can access the documents of the committees below:

 

Organizations in liaison (Category A and B)

Organizations in liaison (Category C)

C liaisons participate at the level of a Working Group

ISO/TC 321 - Secretariat

SAC (China)

Standardization Administration of China
No. 9 Madian Donglu, Haidian District
Beijing 100088
China

Tel: +8610 8226 2644
Fax: +8610 8226 0660